05-03-2021 08:22 - last edited on 05-06-2021 16:56 by LiliyaFitbit
05-03-2021 08:22 - last edited on 05-06-2021 16:56 by LiliyaFitbit
Charge 4 automatically updated on April 29. Since then, all sleep data and all health metrics have completely stopped working. How can this be fixed?
Moderator edit: subject for clarity
05-06-2021 16:53 - edited 05-06-2021 16:55
05-06-2021 16:53 - edited 05-06-2021 16:55
It’s good to see you in the community, @Anjou362.
Thanks for the details shared in your post. I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?
Please also try the following:
By the way, I've moved your post to the iOS App board so we can keep our forums organized.
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.