04-12-2021 16:20
04-12-2021 16:20
Upon synching the sleep number appears. When I click to open the sleep detail, the info hasn’t update and the screen is locked. I have to exit the app, wait a minute or so, then try again. It eventually gets to the details but only after several minutes.
04-14-2021 15:50
04-14-2021 15:50
It’s good to see you in the community, @Jbrkt.
Thanks for the details shared in your post. I appreciate your efforts and recommend updating your Fitbit app to the version 3.41 when you see it available. Updates come with new features and bug fixes and you can confirm the steps to update the app in this help article: How do I update the Fitbit app?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-16-2021 13:06
04-16-2021 13:06
I don’t have that version, yet it says I have the latest version.
04-16-2021 14:46
04-16-2021 14:46
Thank you for the update, @Jbrkt.
You should receive the app update soon, please keep an eye on it as it should resolve the issue you're experiencing. You can also try uninstalling and reinstalling the Fitbit app.
Hope this gets you back on track.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.