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Sleep has reverted to the old style

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Hi, my Charge 2 has been happily recording my sleep with the new stages since the beginning of May with the odd night reverting to the old style, since 2nd September is switched to the old style every night. The band hasn't changed, it's charged up, I'm in the same bed with same pillows so I'm guessing I'm sleeping in the same position. So what's happened to it?

Anyone else having this?

Anyone know how to sort? 

 

 

Moderator edit: updated subject for clarity

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There's a bug that's been affecting sleep stages since Saturday. Keep an eye on the first post in the following thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/Charge-2/9-3-Received-Classic-Sleep-rather-than-Sleep-Stages/td-p/21...

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There's a bug that's been affecting sleep stages since Saturday. Keep an eye on the first post in the following thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/Charge-2/9-3-Received-Classic-Sleep-rather-than-Sleep-Stages/td-p/21...

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I am having the exact same issue on virtually the same dates...I've tried switching wrists, cleaning the sensor and wearing it in a slightly different position but nothing makes a difference!

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@HMKing I'm afraid there's nothing we can do to fix it, we just have to wait for fitbit to sort it out.

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