09-06-2017 08:34 - last edited on 09-07-2017 04:24 by MarreFitbit
09-06-2017 08:34 - last edited on 09-07-2017 04:24 by MarreFitbit
Hi, my Charge 2 has been happily recording my sleep with the new stages since the beginning of May with the odd night reverting to the old style, since 2nd September is switched to the old style every night. The band hasn't changed, it's charged up, I'm in the same bed with same pillows so I'm guessing I'm sleeping in the same position. So what's happened to it?
Anyone else having this?
Anyone know how to sort?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
09-06-2017 08:38
09-06-2017 08:38
There's a bug that's been affecting sleep stages since Saturday. Keep an eye on the first post in the following thread for the latest updates from fitbit:
09-06-2017 08:38
09-06-2017 08:38
There's a bug that's been affecting sleep stages since Saturday. Keep an eye on the first post in the following thread for the latest updates from fitbit:
09-06-2017 09:10
09-06-2017 09:10
I am having the exact same issue on virtually the same dates...I've tried switching wrists, cleaning the sensor and wearing it in a slightly different position but nothing makes a difference!
09-06-2017 09:12
09-06-2017 09:12
@HMKing I'm afraid there's nothing we can do to fix it, we just have to wait for fitbit to sort it out.