help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep mode

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2020 19:14

‎03-27-2020 19:14

Since the latest update I can’t get my sleep tracker to start. Is it a bug or what?

Best Answer
0 Votes
1 REPLY 1

‎04-10-2020 17:12

‎04-10-2020 17:12

Hi @Dancingfit. Welcome to the Forums! I'm sorry for the delayed response.

 

Thanks for bringing this to my attention, and let me help you with your question. Just to confirm, do you mean that your Fitbit isn't longer registering your sleep data? Or do you refer to the Begin Sleep Now function on the Fitbit app not working correctly? Additionally, please provide me with the model of your Fitbit device, your phone's model and OS version.

 

I'll look forward to your response.

Best Answer
0 Votes