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Sleep not tracking properly

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‎02-24-2016 06:49

‎02-24-2016 06:49

Is anyone else having a problem whereby the sleep tracking thinks that you've have a perfect sleep and was not restless at all?

Mine just shows solid blue with no spikes or anything.
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‎02-24-2016 14:20

‎02-24-2016 14:20

Hi @Alps1990,

 

I'd recommend trying the tips below, they should help you out:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit App to initiate a sync.
5. If your tracker supports heart rate tracking, I'd recommend the three steps mentioned here to ensure that you are getting an accurate HR reading during sleep.

 

Hope this helps!

Derrick | Retired Moderator, Fitbit
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