help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep not tracking properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-24-2016 06:49

‎02-24-2016 06:49

Is anyone else having a problem whereby the sleep tracking thinks that you've have a perfect sleep and was not restless at all?

Mine just shows solid blue with no spikes or anything.
Best Answer
0 Votes
1 REPLY 1

‎02-24-2016 14:20

‎02-24-2016 14:20

Hi @Alps1990,

 

I'd recommend trying the tips below, they should help you out:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit App to initiate a sync.
5. If your tracker supports heart rate tracking, I'd recommend the three steps mentioned here to ensure that you are getting an accurate HR reading during sleep.

 

Hope this helps!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes