04-19-2018
07:21
- last edited on
04-21-2018
11:32
by
MarcoGFitbit
04-19-2018
07:21
- last edited on
04-21-2018
11:32
by
MarcoGFitbit
I have followed the ‘help’ information to find my hidden sleep tracker but still can not find it. I push Edit and all that happens is the tiles shake with an x in the corner. I push the + and no sleep tile. What should I try next?
Moderator Edit: Format + Clarified Subject.
Best Answer04-21-2018 11:34
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-21-2018 11:34
Hello @G58, have a warm welcome to the Fitbit Community, it's great to have you on board. ![]()
Thanks for bringing this to my attention and for letting me know the troubleshooting steps you've already tried in hopes to resolve this issue. Which tracker are you currently using? Have you set up the tracker in your account? In order for me to check this further, I would like to ask you for a screenshot of your Dashboard while on the Edit mode.
Thanks for your patience and understanding, I'll be waiting for your reply.
Best Answer04-21-2018 11:41
04-21-2018 11:41
Best Answer04-23-2018 07:27
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-23-2018 07:27
Hello @G58, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad. ![]()
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Best Answer