04-08-2021 09:51 - last edited on 04-09-2021 12:51 by LiliyaFitbit
04-08-2021 09:51 - last edited on 04-09-2021 12:51 by LiliyaFitbit
Past several days the Sleep/Restoration is NOT graphed. I have a score but graph is blank.
Please help.
Thank you,
Sara
Moderator edit: subject for clarity
04-09-2021 12:50
04-09-2021 12:50
Welcome to the Fitbit Community, @FloridaMa.
Thank you for sharing the details of the issue you’re experiencing and providing a screenshot. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are currently investigating it. Please keep an eye on this thread for updates.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-09-2021 14:22
04-09-2021 14:22
04-09-2021 14:47
04-09-2021 14:47
Same experience. Stopped working early this week. Blank graph. Best part of the app. Will end subscription if not fixed.
04-10-2021 05:42
04-10-2021 05:42
Yep. Went out on me, too. The numbers are there, but no graph.
04-12-2021 18:38
04-12-2021 18:38
Thank you for your reply, @FloridaMa. Welcome to the Fitbit Community, @Justdoyourbest @KESwanson.
I understand how you are feeling about this situation and appreciate your reports. Our team is working to identify a resolution as quickly as possible. I appreciate your patience and understanding. The updates will be posted in this thread.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.