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Software?

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‎09-18-2016 10:16

‎09-18-2016 10:16

After install of new software HR lost activity and exercise tracking ability even restarted phone what next
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‎09-24-2016 12:26

‎09-24-2016 12:26

Welcome to the Fitbit Community @bjs49! 

 

Maker sure to update to the 2.27 version, if you have already update to this version force quit the app, to do so: .

 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app. 

 

If the issue persists note that this glitch that occurred with the new iOS 10 and our team is already aware of it and is working to fix this as soon as possible. 

 

Catch you later! 

Magin | Community Moderator, Fitbit

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