Some of the tracking options won't show up on app

[Klo12]

I have a Fitbit charge hr and on the app it doesn't show an option to track sleep, heart rate, or how many steps I've taken. I only just got it. Help.

[DerrickS]

Hi @Klo12,

I'd recommend re-pairing your tracker to your account using the replacement setup process. Click here for instructions.

This should help you get back on track, but keep me posted!

[Klo12]

I tried the replacement process but that's not even showing up as an option in the app

[DerrickS]

@Klo12 Have you tried setup on both an iOS device and a computer? Once you have your tracker set up using either an iOS device or a computer, you will be able to sync using either devices.

Instructions for both iOS and computer replacement setup are in the link from my post above.