03-26-2025
18:30
- last edited on
04-03-2025
07:21
by
LizzyFitbit
03-26-2025
18:30
- last edited on
04-03-2025
07:21
by
LizzyFitbit
Since the last App update (5 days ago), my Charge 6 is not recording SPO2.
I have restarted my FitBit, but the problem continues.
Moderator Edit: Clarified subject
08-01-2025 08:35
08-01-2025 08:35
Try reading the whole thread buddy. "did they ever?" when people are reporting problems over the last couple days, along with the last few months.
yeah, they ever fixed it for sure!
Best Answer08-01-2025 08:41
08-01-2025 08:41
This has been an ongoing issue since around April 2025 after I updated the app. I have had several tech think they resolved the issue but still a problem. They also keep saying keep checking and doing all the updates and the problem should resolve but still is not.
Best Answer08-01-2025 11:09
08-01-2025 11:09
Thanks buddy
Best Answer08-01-2025 16:34
08-01-2025 16:34
08-01-2025 20:41
08-01-2025 20:41
You're absolutely right—re-adding the Charge 6 can trigger a partial reset, which might explain why it behaved like a new device. Fitbit really needs to streamline their update rollout and clarify what’s considered a regulated health metric. The SpO2 issue especially shouldn’t be this vague.
On a side note, during all this syncing trouble I found myself relying more on lightweight apps for everything—including streaming. If anyone else needs something fast and frustration-free, the best streaming app has been a solid fallback lately. No account needed and just works.
Best Answer08-05-2025 03:13
08-05-2025 03:13
08-30-2025 06:34
08-30-2025 06:34
This happening again. Was there another update that caused the Sp02 to not work again?
Best Answer09-04-2025 13:13
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-04-2025 13:13
Hi @GinNjuice and welcome to the forums.
Thank you for your message. I'm sorry to hear that you are experiencing again the SpO2 issue.
Could you please confirm if there is an available update for your Fitbit device? How do I update my Fitbit device?
Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.
Best Answer09-04-2025 17:13
09-04-2025 17:13
09-04-2025 17:18
09-04-2025 17:18
Best Answer09-04-2025 17:23
09-04-2025 17:23
I have given Fitbit away, bought a Samsug instead, no problems now!
Best Answer09-05-2025 09:16
09-05-2025 09:16
I have the exact same problem with my Fitbit Sense 1. I just got the watch on Amazon and spent two weeks trying to get it to give me overnight O2 data. It says I need to "install the SpO2 app" but when I click on it, the app is installed. I've removed and reinstalled the App and every other fix I could find on Google but no luck. The main reason I got this watch is for the overnight O2 recording. It looks like my best option is to return it to Amazon and try a different brand.
Best Answer09-05-2025 09:22
09-05-2025 09:22
Best Answer09-06-2025 00:38
09-06-2025 00:38
Best Answer