help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Step Streak gone again

‎08-06-2025 03:39

‎08-06-2025 03:39

After another update most of my step and exercise history is now gone from the app and so is my step streak.   This seems to happen every app update for IOS.    The standard response is always delete and reinstall and it never works.    When will this get fixed?    It’s a great motivator and also stinks when it vaporizes because of glitches.    Maybe the answer is Apple Watch? 

Best Answer
0 Votes
2 REPLIES 2

‎08-06-2025 19:16

‎08-06-2025 19:16

I had a streak over 1432 and today it says “2 day streak”. I haven’t broken my streak. It shows in the weekly step count I haven’t broken it. But the streak counter is incorrect. 

Best Answer
0 Votes

‎08-07-2025 06:34

‎08-07-2025 06:34

Hi @rcmjr.  An Apple Watch isn't necessarily the answer.  There is no step streak as a basic feature in AW tracking.  You would need a different app. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes