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Step streak banner disappeared

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2021 06:06 - last edited on ‎07-04-2021 13:41 by

‎07-02-2021 06:06 - last edited on ‎07-04-2021 13:41 by

Hello everyone,

I accidentally x’d out the star step streak on top of the dashboard and can’t find how to add it back. It was so motivating to see how many days in a row I met my goal. Can anyone help? Thanks so much 

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎07-04-2021 13:40

‎07-04-2021 13:40

Welcome to the Fitbit Community, @Emma710.

 

Thanks for the details shared in your post. I understand how you are feeling and appreciate your efforts. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-07-2021 17:06

In response to LiliyaFitbit

‎07-07-2021 17:06

same thing happened to me... my step streak disappeared.  how do I get it back?  this is excellent motivator.

 

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‎07-08-2021 18:52

In response to savpeggy

‎07-08-2021 18:52

Welcome to the Fitbit Community, @savpeggy.

 

Thank you for joining the thread and sharing that you're experiencing the same issue. I could see that you contacted our Support team regarding this matter. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. 

 

Have a good day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-20-2022 08:10

In response to LiliyaFitbit

‎01-20-2022 08:10

After chatting with Support, I was told that adding the Step Streak Badge back after deleting it is not offered at this time. Just wanted to save everyone else the time. Would the Mods know when this might be offered?

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