Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps and heart rate tiles are not showing up in Dashboard.

Replies are disabled for this topic. Start a new one or visit our Help Center.

My dashboard no longer displays my step count or my heart rate. I know how to add/delete icons to my dashboard, but they are no longer even options to add. Any suggestions?

thank you!

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
3 REPLIES 3

Hello @Alisonfisch, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

If you're not able to see some tiles on your Dashboard and you have already tried to edit it, please make sure to update your app (as we have just released a new version) and if that doesn't seem to solve the issue, please try the following:

 

  • Force-close the app by double tapping the home button on your phone and swiping up the app. 
  • Log out from the app, restart your phone and log back in. 

If you're still unable to see the tile once you log back, please take a screenshot of your Dashboard and reply to me with it so I can check this further. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes
I got it figured out. Thank you!

Sent from my iPhone
Best Answer
0 Votes

Hello @Alisonfisch, thanks for taking the time to reply, I hope you're having a great day. Smiley Happy

 

I'm really glad your issue has now been resolved. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes