07-17-2017
09:11
- last edited on
07-19-2017
06:57
by
MarcoGFitbit
07-17-2017
09:11
- last edited on
07-19-2017
06:57
by
MarcoGFitbit
My dashboard no longer displays my step count or my heart rate. I know how to add/delete icons to my dashboard, but they are no longer even options to add. Any suggestions?
thank you!
Moderator Edit: Clarified Subject.
Best Answer07-19-2017 07:08
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-19-2017 07:08
Hello @Alisonfisch, thanks for joining the Fitbit Community, it's great to have you on board. ![]()
If you're not able to see some tiles on your Dashboard and you have already tried to edit it, please make sure to update your app (as we have just released a new version) and if that doesn't seem to solve the issue, please try the following:
If you're still unable to see the tile once you log back, please take a screenshot of your Dashboard and reply to me with it so I can check this further.
I hope this can be helpful, give it a try and keep me posted in case you need anything else! ![]()
Best Answer07-19-2017 20:06
07-19-2017 20:06
Best Answer07-20-2017 04:56
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2017 04:56
Hello @Alisonfisch, thanks for taking the time to reply, I hope you're having a great day. ![]()
I'm really glad your issue has now been resolved. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted! ![]()
Best Answer