04-06-2019
06:55
- last edited on
04-08-2019
07:25
by
MarcoGFitbit
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04-06-2019
06:55
- last edited on
04-08-2019
07:25
by
MarcoGFitbit
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The last couple of days, it seems like my versa is only counting steps in total, but not matching them to time stamps throughout the day.
Some symptoms:
- daily step graph shows no bars, even though I had 11,000 steps
- steps during both manually logged and auto detected workouts are zero.
My app is updated to the most recent version.
Moderator Edit: Clarified Subject.

04-08-2019 07:26
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04-08-2019 07:26
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Hello @DainKistner thanks for joining the Fitbit Community, have a warm welcome! 😄
I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the app in your phone has been updated. At this moment, I would like to ask you for some screenshots of your steps, daily steps and challenge steps, so we can check this further.
Thanks for your patience and understanding, we'll be waiting to hear from you. Have a great day!

