Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @MaryVE.
Thanks for sharing these details and trying some steps prior to posting. I'm sorry this is happening and because it's been a few days, may I know if the issue persists? Have you tried contacting the owner of the group or a United Healthcare representative? Have you migrated your Fitbit account to Google?
In the meantime, please make sure the Fitbit app is updated and reboot your phone to see if that helps.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@MaryVE It's good to see you again.
You're welcome! I'm glad this got sorted out and thanks for keeping me posted. I hope you can continue crushing your goals!
In case you have some spare time, I'd like to invite you to visit our Health & Wellness board. There you can find great tips and encouragement from other members. Have a great rest of your day.
Best Answer