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Surge do not show any incoming messages from my iPhone 6s

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‎02-16-2016 10:27

‎02-16-2016 10:27

Since i have the newbiPhone 6 plus my surge don't give me a vibration and an envelope-sign.
Before, with my iPhone 5 it was no problem.
What can i do to solve this problem please?

I have a Surge XL and my iPhone runs on IOS 9.2.1
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0 Votes
2 BEST ANSWERS

Accepted Solutions

‎02-16-2016 14:35

‎02-16-2016 14:35

Hi @StaCor,

I would recommend the troubleshoots mentioned here if you haven't already. They should help you out, but please keep me posted either way.

 

Welcome to the Community!

Derrick | Retired Moderator, Fitbit

View best answer in original post

Best Answer
0 Votes

‎02-16-2016 23:28 - last edited on ‎02-17-2016 14:29 by Moderator Alum

In response to DerrickS

‎02-16-2016 23:28 - last edited on ‎02-17-2016 14:29 by Moderator Alum

Thanks !
I was looking in the troubleshooting list but did not find this item.
I corrected the settings and now it seems to work.

Thanks for your quick and accurate answer.
That's a fantastic customer service !

Verstuurd vanaf mijn iPhone

 

Removed personal information.

View best answer in original post

Best Answer
2 REPLIES 2

‎02-16-2016 14:35

‎02-16-2016 14:35

Hi @StaCor,

I would recommend the troubleshoots mentioned here if you haven't already. They should help you out, but please keep me posted either way.

 

Welcome to the Community!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes

‎02-16-2016 23:28 - last edited on ‎02-17-2016 14:29 by Moderator Alum

In response to DerrickS

‎02-16-2016 23:28 - last edited on ‎02-17-2016 14:29 by Moderator Alum

Thanks !
I was looking in the troubleshooting list but did not find this item.
I corrected the settings and now it seems to work.

Thanks for your quick and accurate answer.
That's a fantastic customer service !

Verstuurd vanaf mijn iPhone

 

Removed personal information.

Best Answer