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Surge not syncing after Fitbit App update

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‎09-29-2023 19:38

‎09-29-2023 19:38

Hi Fitbit Community

Question for everyone:

Anyone have a Surge that is syncing with their iPhone (iOS17) after the infamous Fitbit App update? If so, how did you get it to work? Did you get it to work?

Mine was working just fine and now, after the new app update, my Surge will not pair with my iPhone at all. I am so frustrated.

I have tried all the help responses posted on here on this community board.

I have already rebooted numerous times both my Surge and my iPhone; turned Bluetooth off and on; deleted and reinstalled the app; and my Surge is fully charged. 

Any help would be greatly appreciated.

Thanks.

Owner of Flex: 2014 Surge: 2016

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