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Syncing issue for iPhone users

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‎06-20-2021 08:10 - last edited on ‎06-21-2021 13:48 by

‎06-20-2021 08:10 - last edited on ‎06-21-2021 13:48 by

Is there anything being done about the syncing issues for iPhone users? I’ve tried everything and the only way to sync my watch is to delete it and reset it up! Incarnation even use it during the day for time because the time is wrong. It’s still tracks my steps and such it just doesn’t sync. 

 

 

Moderator edit: subject for clarity 

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‎06-21-2021 13:51

‎06-21-2021 13:51

It’s good to see you in the community, @Ahar123.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can confirm our complete troubleshooting tips in Why won't my Fitbit device sync?

 

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-21-2021 17:48

In response to LiliyaFitbit

‎06-21-2021 17:48

Yes, I’ve contacted support more than enough times. Unfortunately everything they’ve had me do and they has not worked! And I definitely don’t have time to keep doing this. The sad part is I’ve had 3 other FitBit devices and all had some sort of issue with them. I’m honestly losing hope. Really sad I just paid $40 for a new band…..

Sent from my iPhone
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