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Syncing my Charge HR

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‎08-09-2016 19:08

‎08-09-2016 19:08

For the past two weeks it takes over seven minutes for my Fitbit to sync with my phone. It didn't use to take that long. What can I do to make it sync faster?
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‎08-10-2016 12:58

‎08-10-2016 12:58

@Tonifries That's weird. The following steps should help:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn it back on.

4. Double check that you have a good internet connection on your iOS device.
5. Open the Fitbit App to initiate a sync.

Hope this helps you out and welcome to the Fitbit Community!

Derrick | Retired Moderator, Fitbit
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