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Syncing past days when BT was off?

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‎05-24-2022 11:12

‎05-24-2022 11:12

I just got a Charge 5. Last weekend I went backpacking, so to save battery I didn't have BT on my phone, and then my fitbit died midway through the 2nd day. Is all of that data lost now? (I was tracking my hikes so it was using a lot of juice - now I know that I need to have a battery pack with me if I want to be able to use the device for more than 24 active hours).  Generally, does the device have to sync every single day or can it save a few days of data for the next time it's connected to the app?  Thanks! 

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3 REPLIES 3

‎05-24-2022 11:17

‎05-24-2022 11:17

Without syncing, Fitbits generally store detailed data for I think 7 days, then switch to storing summary data without all the detail.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-24-2022 12:59

In response to JohnnyRow

‎05-24-2022 12:59

Thanks, the data is not showing up in the app even though today's data has now synced. Is there something I need to do to pull in the past data? 

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‎05-24-2022 13:01

In response to kapo222

‎05-24-2022 13:01

Nevermind!! I just force synced again and it showed up!! Thank you, because I would have given up on trying if you hadn't replied. 

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