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Syncing to new phone

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‎11-12-2017 05:55

‎11-12-2017 05:55

I have tried to sync my Alta to my new iPhone 8 Plus, not working! I turned my phone off, Bluetooth off, reinstalled Fitbit app and turned off other Bluetooth devices, what’s up? Time for a software update, I think. Any help out there??

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‎11-12-2017 22:30

‎11-12-2017 22:30

Hey @Hyskore

This may or may not help you due to your iPhone being so new. 

 

https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&c=Topics%3ASyncing&fs=Search&pn=1#...

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎11-13-2017 04:05

In response to ACG

‎11-13-2017 04:05

I had tried everything except disconnecting it from my old phone! Duh! Connected now, THANK YOU!!!

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