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Syncing

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‎05-04-2016 06:20 - last edited on ‎05-04-2016 10:27 by Moderator Alum

‎05-04-2016 06:20 - last edited on ‎05-04-2016 10:27 by Moderator Alum

Trying to monitor exercise on phone as usual and not syncing

Moderator Edit: Edited thread title.

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‎05-04-2016 10:28

‎05-04-2016 10:28

Hi @Cherylsfashion4 and welcome to the Community! The following steps should get your tracker syncing again:

 

1. Restart your tracker.

2. Reboot your iPhone.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit App to initiate a sync.

Keep me posted if this help you out!

Derrick | Retired Moderator, Fitbit
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