help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2017 22:33

‎01-03-2017 22:33

Won't sync to update activity and steps but recognises steps on actual Fitbit. Bluetooth on  

 TIA

Best Answer
0 Votes
3 REPLIES 3

‎01-03-2017 23:16

‎01-03-2017 23:16

I'm having the same issue. Not sure what to do 😕

Best Answer
0 Votes

‎01-03-2017 23:24

In response to AmandaB6

‎01-03-2017 23:24

Syncing just stopped working for me too. 

Best Answer
0 Votes

‎01-04-2017 06:24

‎01-04-2017 06:24

Hello @Rogers80, @AmandaB6 and @SunsetRunner, thanks for joining us!, it's a pleasure for me to welcome you to the Community!

 

If your tracker is not syncing, I would like to suggest trying @HelenaFitbit's excellent recommendations that have been proven very helpful for many members in your situation. 

 

Give them a try and keep me posted, I'll be happy to continue assisting you. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes