Target Load missing from tile and graph

[TerryG64]

On the Fitbit app I receive an actual cardio load score but no target. For the first two days I received a notification telling me my target load but nothing showing on the graph. Now there is no notification or any target range on the graph. Does anyone else have this issue.

Moderator Edit: Clarified subject

[Activelyalexand]

I’m not sure if you will know this, but I canceled out that tile that gave me a message about my Target Cardio Load (my Cardio Load tile does not show the data in it). Will it ever pop up again? This is all very frustrating! 

[Beth87]

When I have cancelled it, it has reappeared but seemingly inconsistently
Sent from my iPhone

[JudyB306]

Yep. Mine comes back all the time and changes what it says. I don't want
the notification... I wasn't that info on my tile!

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Well that sounds great if it doesn't take a year and why do they roll out
these updates before they've been thoroughly vetted anyway? Makes no sense.

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The first time I did that it didn't come neck for a day or two. Now when I
cancel it, it returns the next time I open the app with random info on the
front page that never make sense for what I'm doing. I'm beyond frustrated
with this. It's not helpful at all.

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Agreed! Mine still doesn't work right. Still no target on the tile. It
suddenly started saying I was overtraining when I'd gone for one little
walk. Gives me random notifications on the front page (pointless! This info
should just be in the tile) that never make sense for what I'm doing. And
when I close then, they just come back with different info or sometimes the
same. I'm beyond frustrated with this. It's not helpful at all.

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Same and still happening. Now I get notifications that change when I cancel
them. And they just keep coming back each time I own the app.

[213ninja]

This is my exact experience - until I realized it was broken I was actually trying to listen to what it was asking me to do!!

[Beth87]

I don’t think the advice I got today was a hangover from yday… it made my decision to skip the fun (blooming cold) easier 😅
Sent from my iPhone

[MAGendron]

Same issues as everyone else is reporting, and I have also looked at the app throughout the day and seen my actual cardio load score for that day decrease….?

[JudyB306]

Weird. My notifications change throughout the day. I went for a 2 mile walk
and I'm over training now. And my load is supposed to be 2 (only shows up
in the notification not on the card)! None of this makes sense. 😖

[WendelPost]

As of today, my cardio load target is back. I got a daily target for about a week in December, it was missing for a few days and yesterday, in the evening, it showed a target again. Today, i saw the target in the morning. Hopefully, it will stay and i can experience what it means (for me).

[Emjayv]

Good morning! Is your target cardio load showing up in the graph yet? Mine still is not

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Me too w a charge 5

[JudyB306]

My cardio load does not show up on the card still, only on a notification
that can be canceled then I've no way to see it again so if I don't
memorize the number I've no way to know. It shows up in the graph only as I
exercise. Nothing on the graph letting me know my target either. The
notification changes throughout the day and the numbers make no sense to
me. 😠

[She-RaATX]

Mine is the same except if I record a workout for ex. select Pilates when I start my exercise session or manually log a work out I can see the cardio load data from that session in the logged work outs bar in cardio load section. Then I'll have data in both bars. 

The cardio load suggestions don't even always make sense. One day it tells me to take it easy to avoid over training which makes sense after a high cardio load day. So I lower my cardio load as within the suggested range as directed for that day. Then the following day it shows me at almost under training on the "past 7 days" bar... doesn't make sense.

[Anniekat]

I hope that someone can help me find my way around this Community. Where can I post to get help with a specific problem. I had posted a message on this string about having trouble with the Cardio Load not appearing in the tile. Someone in one of my private groups saw improved performance by reloading the app. I found references online explaining that Fitbit data is stored in the account and not the app so that if the app is removed and reloaded all data will reappear. Well...that hasn't happened. Now when I open the app, I am a new member with no data and of course no way to get back to my friends in my private group. There must be some way to access my old account. Any ideas? Please help!

[justjes12]

I have the same issue with Cardio Load. I’ve been tracking Cardio Load for more than 7 days now. I even updated my setting for Cardio Load Target to “improve cardio fitness”, but it still displays as “no target” every day. 

[Zurt]

I'm on Android with a Pixel Watch but have been seeing the same thing for the last few days. It even recognizes that cardio load should be increasing but has no target.

 

[Bl15love]

Target load in cardio load tile is not populating and there is about a month of data. 

[LZeeW]

Hello @Bl15love and welcome to the Community.  I use an iPhone and app v. 4.34 fixed this for me.  Simply updating the app didn't work.  I had to delete, then re-install the app.  I have historical data going back to when it finished calibrating.  I hope this works, for you, too.

It shouldn't be this hard.

[Sophiecart]

Same issue as many others! Have the notification on the Home Screen (though recently that is clearly incorrect / inconsistent through the day if I cancel it) but not on the cardio load itself (always shows “no target”) and no target range on the graph. 
I have a Sense 2 and (evidently stupidly!) also pay for Fitbit Premium. 
have tried logging out of app, force quitting it, restarting phone then reopening and logging back in. Makes no difference. 
I really hope I’ll get the update soon!

 

 

[LZeeW]

@Sophiecart   If you don't have v 4.34, you can update directly from the App Store.  I did this on when the Fitbit announced the update.  BUT, my target load didn't show up.  I deleted, then re-installed v 4.34 and I have my target load.  I have historical data all the way back to December, too.

[Anniekat]

I have had success with finally getting the Cardiac Load to appear on the
tile. I have a Charge 6. I deleted the Fitbit App and reloaded it. I had a
lot of trouble getting it to sync to my iPhone and lost a days worth of
data. I had hit my step goal for over a year and now that tally is lost. I
did a combination of resetting, resyncing & restarting the phone, watch &
app. Finally my steps began recording again & the Cardio Load target is
appearing on the tile and not just briefly at the top as a daily goal
summary.
Google certainly has the ability but apparently not the desire to maintain
the FitBit product line. At least this Community forum helps us to solve a
few issues on our own. Thanks so much to all of you who post. I also got
suggestions from those in my private groups. I would like the groups to be
more accessible & not just private.

[RiekoC]

Hello @Bl15love 

If you're an Android user, the current app version for Android is 4.34.1.

As @LZeeW mentioned, you might have to delete and re-install the app to get the Cardio Target Load to show up in your Fitbit app.

Please let us know if you are still seeing problems with your target load after you update your Fitbit app.