01-13-2017 06:13
01-13-2017 06:13
My text notifications stopped working for my flex 2, my alerts are all on in my settings of text and for Fitbit. It's kinda been an ongoing on and off issue since I got this new Fitbit flex 2 last week.
Best Answer01-13-2017 17:45
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-13-2017 17:45
@Mrssmith2525 What phone are you using? Let us know, and perhaps we can offer some suggestions.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
01-14-2017 05:02
01-14-2017 05:02
Best Answer01-21-2017 08:00
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-21-2017 08:00
Hello there, @Mrssmith2525! Welcome aboard. In this case I recommend you to follow the troubleshooting steps provided in this post. This should get you back on track.
Thanks for your help, @Kmransom123, you are awesome! ![]()
Let us know how it goes!
Best Answer