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The Fitbit app is crashing on my iOS

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Whenever I open the app it closes straight away. The second time I open the app it opens.

 

*For iOS 9.3.5 on an iPhone 4S

 

TIASmiley Very Happy

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello @Hawkeye3965, good to see you have joined to the Fitbit Community. Certainly is not an expected behavior although, I haven't heard of a glitch with this particular behavior.

 

I know when the app is not updated to the latest version, it may present this type of crashing issues. So make sure you have the most recent version which for iOS is 2.32.1.

 

To find which version you have do the following:

  1. Tap the Account tab.
  2. Tap Help. You'll see the app version at the top of the screen.

If you have an older version, Click here to be redirected to the iOS App Store and update your Fitbit app.

 

Hope this helps. Keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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