07-18-2023 03:25
07-18-2023 03:25
After this recent update, the iOS app is not displaying any results when searching for food in the log. Only previously recorded foods can be logged.
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07-18-2023 05:47
07-18-2023 05:47
@Arks I'm not sure why you are having trouble. I have 3.86 and the Search function works for me. I searched for several foods that I never logged before and got results. I only have general troubleshooting recommendations, like logging out of the Fitbit app and logging back in. Or deleting the app, then redownloading it. If these steps don't work, can you describe what you see in more detail? Can you include a screenshot?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-18-2023 04:24
07-18-2023 04:24
Hello @Arks and welcome to the Community. App updates seem to come out fairly often. Can you please clarify which version of the app is your latest update? Tap on your profile avatar > Help & Support. Your version is at the top pf your screen.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-18-2023 05:25
07-18-2023 05:25
my app version is 3.86(38647015)
07-18-2023 05:47
07-18-2023 05:47
@Arks I'm not sure why you are having trouble. I have 3.86 and the Search function works for me. I searched for several foods that I never logged before and got results. I only have general troubleshooting recommendations, like logging out of the Fitbit app and logging back in. Or deleting the app, then redownloading it. If these steps don't work, can you describe what you see in more detail? Can you include a screenshot?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-18-2023 05:53
07-18-2023 05:53
I reinstalled the app, and for some reason, it started functioning properly. The issue seems to have been resolved.