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Time in heart rate zones doesn’t match with graph

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My Sense 2 graph of heart rate zones appears accurate on my iOS device. However the bar chart and times in heart rate zones is inaccurate and doesnt reflect the chart.

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@Sharb68   I'm moving your post to the iOS forum, a better fit for your issue.  Can you give a few more details?  When you say the bar graph, did you follow this path?  Tap on heart rate tile on the app > swipe left twice in the resting heart rate graph.  I'm an iPhone user and my bar graph values are spot on with the heart rate graph.  My only troubleshooting suggestion is to make sure you have Fitbit app v 3.76, the current version.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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iOS app is 3.76. Someone fixed this during a live chat a couple of weeks ago but I can’t remember how we did it. Green is recorded as 17 mins of green in bar chart but only a few mins in graph.

 

 

 

 

 

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3B2820FD-4CA0-4953-B98E-D323002B0E7E.png

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@Sharb68  I see what you are trying to point out.  You were below zone for 17 minutes, but that green section doesn't look 17 minutes of time.  I'm sorry, but I don't have an answer for you.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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