10-14-2019 10:06
10-14-2019 11:29
10-14-2019 11:29
Hello and welcome to the Fitbit Community @Saminthesnow
I understand your Fitbit is syncing steps properly but the time is wrong. The first thing I would try is to restart the Fitbit Tracker. You can see how that’s done here....just tap which tracker is yours then follow the instructions: https://help.fitbit.com/articles/en_US/Help_article/1186/?q=Restart&l=en_US&fs=Search&pn=1
If that doesn’t work I would try this:
Change the Time zone to a different one, then let it sync.
Change back to correct one, let it sync again
😃 Please do let me know if this resolves your issue and gives you the best answer to your question
10-14-2019 11:29
10-14-2019 11:29
Hello and welcome to the Fitbit Community @Saminthesnow
I understand your Fitbit is syncing steps properly but the time is wrong. The first thing I would try is to restart the Fitbit Tracker. You can see how that’s done here....just tap which tracker is yours then follow the instructions: https://help.fitbit.com/articles/en_US/Help_article/1186/?q=Restart&l=en_US&fs=Search&pn=1
If that doesn’t work I would try this:
Change the Time zone to a different one, then let it sync.
Change back to correct one, let it sync again
😃 Please do let me know if this resolves your issue and gives you the best answer to your question