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Time of day is not syncing to my charge 2

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Other data is syncing but time is not.

checked time zone etc so far

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Hello and welcome to the Fitbit Community @Saminthesnow 

I understand your Fitbit is syncing steps properly but the time is wrong. The first thing I would try is to restart the Fitbit Tracker. You can see how that’s done here....just tap which tracker is yours then follow the instructions: https://help.fitbit.com/articles/en_US/Help_article/1186/?q=Restart&l=en_US&fs=Search&pn=1

If that doesn’t work I would try this:

Change the Time zone to a different one, then let it sync.

Change back to correct one, let it sync again 

 

😃 Please do let me know if this resolves your issue and gives you the best answer to your question 

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1 REPLY 1

Hello and welcome to the Fitbit Community @Saminthesnow 

I understand your Fitbit is syncing steps properly but the time is wrong. The first thing I would try is to restart the Fitbit Tracker. You can see how that’s done here....just tap which tracker is yours then follow the instructions: https://help.fitbit.com/articles/en_US/Help_article/1186/?q=Restart&l=en_US&fs=Search&pn=1

If that doesn’t work I would try this:

Change the Time zone to a different one, then let it sync.

Change back to correct one, let it sync again 

 

😃 Please do let me know if this resolves your issue and gives you the best answer to your question 

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0 Votes