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Tip to fix syncing issues after iOS 17.5 update

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‎05-14-2024 03:41 - last edited on ‎06-10-2024 13:48 by Fitbit Moderator

‎05-14-2024 03:41 - last edited on ‎06-10-2024 13:48 by Fitbit Moderator

Problem with my Fitbit connecting to my iPhone after the 17.5 iOS update. The problem one was easily rectified when I turned off my iPhone, and then turned it back on. The home screen was not updating, and when I clicked on the upper left hand device/application button, it showed that the application was unable to locate my Fitbit device. Again all I did was turn off my iPhone and turn it back on and this corrected the problem. I am using an iPhone SE third generation running 17 five and running fifth application for 16. I hope this was helpful to anyone else who has experienced freezing after the update to 17.5.

 

Moderator Edit: Clarified subject

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‎06-10-2024 14:56

‎06-10-2024 14:56

@Podunk It's great to have you here!

Thanks for taking the time to share these tips with the community. I'm glad those steps worked for you and I'm sure your post will be of help for many other members.

By the way, in case you have some spare time, I'd like to invite you to visit our Health & Wellness board where you’ll find great tips and encouragement from other members. Have a great week ahead!

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