Total calories for the day not adding correctly.

[SunsetRunner]

When logging food into the fitbit app (iOS), the calories aren’t adding up right. The calories in each category (ie breakfast, afternoon snack, etc) add up correctly, but the totals don’t add up right. For instance, I’ve consumed 1599 calories, but it’s only totaling up to 849. This is at least the 3rd day in the last week that it’s happening, what’s up with that?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for having taken the time to report this situation. At this moment I would like to ask you to reply to me with screenshots about the total calories for the day as well as the foods you log through the day. This will be very helpful for me to check this further and determine what we should do next. 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[kg777]

Hello - I am having this same issue this week. Is there any resolution? 

[SunsetRunner]

I’m not sure if the problem has been resolved because it’s been happening intermittently to me (a day here, a day there). Today the calorie count was correct so we’ll see what it does tomorrow.

Sent from my iPhone

[MarcoGFitbit]

Hello @kg777, thanks for joining the conversation, it's always great to welcome new members to the Fitbit Community. I hope you're doing well @SunsetRunner, thanks for taking the time to reply. 

@kg777 I appreciate you have reported this situation as well. As mentioned earlier and as asked to @SunsetRunner, I would like to also request some screenshots about the total calories for the day as well as the foods you log through the day. This will be very helpful.

Thanks for your patience and understanding, I'll be waiting to hear from you. 

[LizzyFitbit]

Hi everyone.

Thanks for your participation and details provided. To prevent any confusion, I'm going to close this thread from further comments. However, if you're having issues with the food tile, check this thread and provide as many details as you can to keep our team informed of your experience.

Every feedback shared in the forums never goes unnoticed as it helps us to improve our devices, services and overall environment. Your feedback is truly appreciated and rest assured it won't go unnoticed.