Two products

[shyguy4407]

Ok, So the first question I have. I have owned a fitbit blaze for awhile now and have enjoyed it. Of course it is getting older now and I have noticed that it requires charging a lot sooner than before. I have to charge it very often does this mean the product is starting to fail?

Second question is, Good news my daughter just got me a fitbit versa for my birthday. Now I have a I phone 8 and my blaze is already synced to my phone. Can two fitbits be synced to the same phone?

I will probably be using the new versa and saving the blaze or maybe give it to a friend.  So should I delete the app and start freash with the new phone and resync or can I have both on the same app? What is my best option?

thank you

shyguy4407

[LZeeW]

Hello @shyguy4407 and a warm welcome.  All you need to do is add the Versa to your current account.  To do this, just tap on your profile picture on your app dashboard, the + Set Up a Device > tap on Versa and take it from there.  You can have your Blaze and the Versa on your account at the same time.  But you can't have two smartwatches, like a Versa and an Ionic on your account at the same time.  You can decide when you want to remove the Blaze from your account.

No new account/phone/app/anything needed.  As a matter of fact, do not set up a new account because the cannot be merged.