Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Search for Food (or bar code scan for food)

ANSWERED

Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app. 

 

Moderator Edit: Clarified subject.

Best Answer
266 REPLIES 266

Same issue here.

Best Answer

Hey fitbit aka google fix the search option for food log…. New update sucks !

Best Answer

Having the same issue

Best Answer

Mine  is doing the same thing tonight Can only add custom

Best Answer

That's all we can add because of this error. Somebody fix it.

Best Answer

Yep, unable to search for a food in the app even after restarting everything. Waiting for a resolution.

Best Answer

I tried restarting too.

Best Answer
0 Votes

Same as everyone here. This afternoon it stopped working 

did the update, logged out, force quit, rebooted my phone, restarted, logged back in, no search and I cannot see my recent food

Best Answer

For what it’s worth, I just chatted with support and they’re aware of the issue 

Best Answer

would be appreciated if issues like this were posted on the status page: https://status.fitbit.com/

Best Answer

I updated on October 26th and the search was working fine until today😠

Best Answer
0 Votes

I told customer support that yelling in this forum with no response from the company is a stupid way to deal with reporting. But Fitbit has always hated their customers 🫠

Best Answer

same problem for me! i also force quit the app, logged out and back in, reset my phone etc. none of those fixed it!

Best Answer

I also did that too and it didn't work.

Best Answer
0 Votes

Oh great. At least it's not just me I thought I was going crazy. I can't get it to work at all And I need to track the calories man 😅

Best Answer
0 Votes

Same issue on both IOS and Android devices

Best Answer

Thank you for following up with them, and letting us know here on the forums! Appreciate you!

Best Answer

My food log is not recording tonight. Anyone else having issues? 11/6/25 grrrr…

 

Moderator Edit: Clarified subject.

Best Answer

Same issue, with Australia food database.

 

Best Answer
0 Votes

Same- tried every fix and it still won’t search…

Best Answer
0 Votes