04-01-2019
13:46
- last edited on
04-02-2019
07:46
by
MarcoGFitbit
04-01-2019
13:46
- last edited on
04-02-2019
07:46
by
MarcoGFitbit
I updated my interval timer this morning via the IOS app and synced my charge 2. Or so I thought. I completed the workout and looked at it on the app and that’s when I noticed that the intervals were wrong (10 mins vs 11, so I didn’t notice while running).
So then (after the anger subsided), I tried updating it and both times it reverted to 10 minutes.
I logged in in from my computer and was able to successfully update the times, so it seems this is something specific to the IOS app (maybe other apps, I have no idea).
Ps could repro with my husband’s account/fitbit as well.
Moderator Edit: Clarified Subject.
04-02-2019 07:48
04-02-2019 07:48
Hello @kiki I hope you're doing well, it's nice to see you around the Fitbit Community.
I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to ask you to update the Fitbit app as we have just released a new version. Then, try to update the interval workout times again and if they're still not getting saved, please let us know so we can check this further.
Thanks for your patience and understanding, give it a try and let us know the outcome.
04-02-2019 08:09
04-02-2019 08:09
I updated the app and it seems to be working again. Thanks very much!!