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Unable to change notifications on iOS

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‎03-25-2021 05:49 - last edited on ‎03-25-2021 15:06 by Moderator Alum

‎03-25-2021 05:49 - last edited on ‎03-25-2021 15:06 by Moderator Alum

Hi I’m unable to change my notifications setting, when I tap notifications it stays grey. I have reset iPhone latest software installed. I’ve asked for a notification in the past. I now don’t want to be alerted and can’t change thanks. 

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎03-25-2021 15:06

‎03-25-2021 15:06

Welcome to the Fitbit Community, @Stevo-McCreath.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend uninstalling and reinstalling the Fitbit app. 

 

By the way, I've moved your post to iOS App board so we can keep our forums organized.

 

Hope this helps!

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