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Unable to connect with friends from my contacts or Facebook.

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Cant pull up a friend who has a Fitbit from my contacts or FB?

 

Moderator Edit: Clarified Subject.

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Hello @Juniusf, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Are you getting an error message when trying to add a friend through Facebook or through your contacts? Are you getting an error message when trying to see friends to add? If so, please reply to me with a screenshot of the error message so I can check this further. 

 

Please remember that if you want to add a specific friend and you're not able to find it through Facebook or your contacts it's possible he or she used a different email address. Try to add them with the email address linked to their Fitbit account. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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