10-25-2017
12:57
- last edited on
10-26-2017
07:17
by
MarcoGFitbit
10-25-2017
12:57
- last edited on
10-26-2017
07:17
by
MarcoGFitbit
Cant pull up a friend who has a Fitbit from my contacts or FB?
Moderator Edit: Clarified Subject.
10-26-2017 08:22
10-26-2017 08:22
Hello @Juniusf, have a warm welcome to the Fitbit Community, it's great to have you on board.
Are you getting an error message when trying to add a friend through Facebook or through your contacts? Are you getting an error message when trying to see friends to add? If so, please reply to me with a screenshot of the error message so I can check this further.
Please remember that if you want to add a specific friend and you're not able to find it through Facebook or your contacts it's possible he or she used a different email address. Try to add them with the email address linked to their Fitbit account.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.