02-13-2018
20:11
- last edited on
02-14-2018
05:17
by
MarcoGFitbit
02-13-2018
20:11
- last edited on
02-14-2018
05:17
by
MarcoGFitbit
I am trying to turn on the “bedtime reminder” option but it keeps saying that the notifications are currently turned off and takes me to the Apple settings to turn it on. It’s been on, since I get all my other notifications.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
02-14-2018 05:22
02-14-2018 05:22
Hello @adgeypoo, have a warm welcome to the Fitbit Community, it's great to have you on board. Thanks for your help @Rich_Laue, I appreciate you always keep the boards in order.
@adgeypoo, thanks for bringing this to my attention, at this moment I would like to ask you to got your phone Settings > Notifications > Fitbit and make your Settings are the same as shown below:
If they are, please disable "Allow Notifications", then restart your phone, go back to this screen and enable it again to reset them. Then, go to the Fitbit app and tap on Account > Sleep and enable Bedtime Reminders:
I hope this can be helpful, please give it a try and if you're still being sent to your phone Settings please let me know so I can check this further.
02-13-2018 22:16
02-13-2018 22:16
I don't know about apple but in android I then turn notifications off. Then back on, this forces the app to request permission from the OS.
I'm moving your IOS question to the IOS board.
02-14-2018 05:22
02-14-2018 05:22
Hello @adgeypoo, have a warm welcome to the Fitbit Community, it's great to have you on board. Thanks for your help @Rich_Laue, I appreciate you always keep the boards in order.
@adgeypoo, thanks for bringing this to my attention, at this moment I would like to ask you to got your phone Settings > Notifications > Fitbit and make your Settings are the same as shown below:
If they are, please disable "Allow Notifications", then restart your phone, go back to this screen and enable it again to reset them. Then, go to the Fitbit app and tap on Account > Sleep and enable Bedtime Reminders:
I hope this can be helpful, please give it a try and if you're still being sent to your phone Settings please let me know so I can check this further.
02-14-2018 14:22
02-14-2018 14:22
This worked. Thanks so much
02-15-2018 03:46
02-15-2018 03:46
Hello @adgeypoo, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad!
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
04-27-2020 07:23
04-27-2020 07:23
Hello,
my bedtime reminder doesn’t work. I had Flex 2 since it’s been released and it worked ok. I turned bedtime reminder off as I worked different shifts every day, 2 weeks ago I tried to turn it back on but nothing, a less than week ago I got Inspire HR and it still doesn’t work. Everything is set up and I’m getting all other notifications with no problem.
Thank you for help