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Unable to enter calories for most of the day.

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I am unable to enter my calories for most of the day - it seems to come around late in the day - anyone else

having this issue?

 

Moderator Edit: Clarified Subject.

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Hello @nicolevallance, thanks for joining us, it's great to see new faces around! Smiley Happy

 

When you mention that you're unable to enter your calories, are you referring to food logs or calories burned through exercises? Have you tried to force-close the app by double tapping the home button on your phone and swiping up the app?

 

Thanks for your patience, I'll be waiting for your reply! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Oh yes I have tried everything! Even completely logged out and in if the app

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Sorry and I mean food logs

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Hello @nicolevallance, I hope you're having a great day, thanks for taking the time to reply. Smiley Happy

 

This seems very odd; however, I would like to suggest you to go the food section of the online Dashboard and check if your food logs are being recorded here. If they are, please log out from the app, then restart your phone and log back in. After that, tap on the food tile and check if the information updated correctly.

 

Please give it a try and let me know the outcome! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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