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Unable to get verification email because of a typo

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‎09-10-2017 06:39 - last edited on ‎09-11-2017 06:30 by Moderator Alum

‎09-10-2017 06:39 - last edited on ‎09-11-2017 06:30 by Moderator Alum

Checked with settings and my email is correct but at the end where it says send email for instructions you have kyager instead of kyager 

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎09-10-2017 06:43

‎09-10-2017 06:43

I gave correct email address but at end of setup i couldn't get email because you have l instead of k

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‎09-11-2017 06:58

In response to K8351

‎09-11-2017 06:58

Hello @K8351, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

At this moment I would like to suggest you to log in to the online Dashboard with your current credentials, (email you're able to see and your password), then go to your personal settings, you'll be able to see the email under your name. Change it to the correct one, scroll down and click on Submit. Then you will be able to receive the verification email on your correct one. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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