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Unable to hear calls after setting up Blaze.

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‎06-04-2018 16:35 - last edited on ‎06-06-2018 06:33 by Moderator Alum

‎06-04-2018 16:35 - last edited on ‎06-06-2018 06:33 by Moderator Alum

After setting up my Fitbit blaze on my iPhone X when I answer or make a call I can not hear the other person on my phone. I have to talk with my speaker on in order to hear them. 

 

Moderator Edit: Clarified Subject.

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‎06-06-2018 06:48

‎06-06-2018 06:48

Hello @Kat38655, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have brought this to my attention, please note that neither the Blaze or the Fitbit app have the capacity to modify your call settings and they don't influence on calls. Is it possible the volume on your phone got lowered? Next time you receive a call press the volume up button to check this. 

 

I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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