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Unable to log in to the app

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‎12-03-2017 17:12 - last edited on ‎12-04-2017 06:42 by Moderator Alum

‎12-03-2017 17:12 - last edited on ‎12-04-2017 06:42 by Moderator Alum

I cannot log into the ap. I have tried to redownload it and restarted my phone and it won’t log in at all

 

Moderator Edit: Clarified Subject.

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‎12-04-2017 06:49

‎12-04-2017 06:49

Hello @Ricec000, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Are you getting an error message when trying to log in to the app? If so, please take a screenshot of it and reply to me with the picture so I can check this issue and provide further instructions. 

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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