Unable to log weight

[SianWilkes]

I am unable to log my weight correctly. I log my weight in stones and pounds. I am able to the log the stones part but it won’t let me change the pounds part. 

I have tried logging out & restarting my phone, then logging back in. But it is still not working.

[MarcoGFitbit]

Hello @SianWilkes, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for reporting this situation to us and for letting us know the troubleshooting steps you've tried so far. At this moment I would like to ask you to reply to me with a screenshot of the app when you're trying to log your weight so I can check this further. Please send me one when you're trying to log it in pounds and stones. 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[SianWilkes]

Thank you for your reply, just as I was sending a screen shot to show you it let me do it.

Sorry for any inconvenience

Sian Wilkes

[MarcoGFitbit · Accepted solution]

Hello @SianWilkes, I hope you're doing well, thanks for coming back and let me know your issue has now been resolved, I'm very glad! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!