11-29-2019 16:59
11-29-2019 16:59
I bought 2 Fitbit Versas for my boys. The app frustratingly only allows me to pair one of them at a time with my account. I tried setting up a kids account for my younger son but that won’t support a Versa. Obviously, this is pretty disappointing given the cost of these devices. I’m using iOS. I’d like to be able to have both devices on the same account and switch between them at will to see how my boys are doing. Can anyone help?
11-29-2019 17:30
11-29-2019 17:30
Hi @Derekcb each child will need their own account, which can be seen on one phone. You'd just need to log in and out to sync and view their stats. There are international laws at play, which is why you can't use a Fitbit other than the Ace series for a family account. The algorithms are different from person to person and children don't have the same stride or heart rate as an adult. The only way to use a Versa for a child is to lie about their age.