Unable to post in app

[DaisyMaeThePupp]

I sent the verification email to myself and I verified it on this website but in the Fitbit app it won’t let me post. It says that I have to verify my email and when I try to resend it tells me that I am already verified but still won’t let me post. What should I do?

Moderator edit: updated subject for clarity

[SunsetRunner]

Hello and welcome to the Fitbit Community @DaisyMaeThePupp 

If I understand correctly your a new member and recently did the email verification. You say your able to post here on this site (which I can clearly see) but are you saying you can not post on the Fitbit App? If that is the case try these steps to see if this resolves your issue:

1. Log out of the Fitbit app and force shut the app by swiping up

2. uninstall the Fitbit App from your device

3. now completely shut down your device and wait about 1 min then restart your device 

4. once your device has reloaded reinstall the Fitbit app by downloading it from the App Store

5. once it’s installed, log into your device as you normally would with username and password 

6. don’t touch anything in the app...just wait until you get a prompt from your Bluetooth.

7. When prompted by your Bluetooth tap yes 

8. sync 

😃 Now try to make a post in the Fitbit App. Please let me know if this resolves your issue.

[SunsetRunner]

Hello again @DaisyMaeThePupp 

I wanted to check in with you to see if my suggestions helped your Fitbit App posting issue. Please let me know 😃