Unable to reach zone minutes history

[SCWales]

When tapping the zone minutes icon on both an iPad and iPhone 7 I’m taken to three startup pages that I cannot get out of.  The last page is titled “personalize your goal” and the “looks good” button at the bottom is grayed out.  There is no way to leave these three pages and return to the main screen short of closing and reopening the app.  I have deleted and reloaded the app from the App Store, removed and reconnected the Charge 4, and updated the iOS from 12.X to13.1.  The zone minutes Also do not show on the web dashboard.

[Rich_Laue]

Hello @SCWales I've moved your iOS question to the iOS board. 

[Blakfalcon]

Have you had this answered yet? Same issue 

[SCWales]

No, not answered yet.  I’ve been in touch with support and they moved it up the chain.

[Blakfalcon · Accepted solution]

Try “scrolling” down. Somehow I did that and then I was able to click on it and continue. It sounds silly but it’s like the graphic is too big 

[SCWales]

Thanks Blakfalcon.  This solved the problem for me.  You do need to pull the page up emphatically to get to the button.  It only needs to be done once.