Unable to receive Notifications on Blaze.

[Skeewee41]

I'm not receiving text messages since getting the IPhone 8 plus.  I've updated app, deleted and added blaze, restarted phone and blaze and still nothing

Moderator Edit: Clarified Subject.

[Skeewee41]

Locked or unlocked, I don’t receive call or text notifications.  Not even wearing it now. 

[Levenso]

I just bought my Blaze and I do receive text and phone call notifications on my iPhone 6, with IOS 11.2.1 (haven't try calendar notifications), BUT, I don't receive any other app notifications (email, FB Messenger, WhatsApp). In fact I can't find them on the Fitbit app>Device>Notifications>App notifications (see picture)

I've tried everything listed above and in other posts, such as uninstall/re-install app, forget/pair device in Bluetooth settings, check that notifications are ON, etc.

Reading those posts which started in June, realizing the problem is still not solved, I sincerely think to return my device to the store... 

[Skeewee41]

Mine is useless as well.  Not even wearing it and I’ve been a faithful Fitbit user for several years and models

[Levenso]

I can see the problem is generalized, not only with IOS 11.2.1 (I've tried my Blaze with my daughter's iPhone 5s, IOS 10.3.3, still not receiving other notifications) and not only with the Blaze... the Alta as well. 

My wife have a Charge 1 and it works well with IOS 11 (can only get call notifications)

My sister-in-law have a Charge 2 and it works well with Android...

[JulesS1]

Today I chatted with Fitbit Support and resolved my issue!!!  Go to Settings> Notifications > Messages and make sure the Show in History is toggled ON. This fixed my issue that has not been working since October. I was getting call notifications but not text. Now they are back and I am a happy camper!!

Hope this works for you!! I requested that they add this info to the "1610" support on help.fitbit.com. That would have helped me long ago!! If you still don't have success try the support chat. 

[nowthatsawrap]

YESSSSSS!!!!!! That worked  Turn on History!!!!   I'm so happy now!

[MarcoGFitbit]

Hello @nowthatsawrap, thanks for joining the Fitbit Community, it's great to have you on board. 

I'm very glad your issue has now been resolved, thanks for taking the time to reply to this thread and let us know. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[LWard80]

Turning on history fixed mine too

[MarcoGFitbit]

Hello @LWard80, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community!

I appreciate you have taken the time to let me know that turning "Show in History" has resolved your issue, I'm very glad! If there's anything else I can do for you, please feel free to reply, I'll be happy to help! 

Happy stepping.