Unable to receive Notifications on Charge 2.

[Nikolette]

My Charge 2 is also no longer showing texts or calls!

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Nikolette thanks for joining the Fitbit Community, it's great to have you on board. 🙂

I appreciate your participation in the Forums and for sharing your experience with us. Have you restarted your Charge 2 and your phone recently? If so, please follow these steps:

- Go to the Bluetooth settings on your phone and tap on tracker. Then tap on Forget this Device (remove any other Fitbit device that might show up here). 

- Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. 

- Open the app again and tap on Account > Your Tracker > Notifications. You will receive the following Pop-up:

- Then, once you tap on Set Up, the app will begin setting up your tracker with the Bluetooth on your phone, which will prompt the next pop-up:

- Tap Pair

- Once you get back to the tracker options, tap on Notifications an enable the ones you'd like to receive. 

Additionally, please go to your phone Settings > Notifications > Fitbit and Settings > Notifications > Messages and check that the following is enabled:

Give these steps a try and let us know the outcome!