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Unable to receive text Notifications on Charge 2.

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‎08-22-2017 20:53 - last edited on ‎08-23-2017 06:02 by Moderator Alum

‎08-22-2017 20:53 - last edited on ‎08-23-2017 06:02 by Moderator Alum

I cannot get my texts to show up on my Fitbit charge 2. All options are set. Bluetooth is on. It should be working. 

 

Moderator Edit: Clarified Subject.

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‎08-23-2017 07:54

‎08-23-2017 07:54

Hello @Crzydazy79, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Are you able to get call or calendar notifications in your Charge 2? Since when are you experiencing this issue? Sometimes, it's possible that the "Do Not Disturb" mode has been activated by mistake which results in the tracker not receiving Notifications despite having all settings correct in the phone and app. 

 

To check if "Do Not Disturb" is enabled, please press the button on your tracker for 2 seconds while on the clock face. A message and a vibration will let you know if this mode has been turned on or off. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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