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Unable to receive text notifications, iOS 11

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I have iOS on my iPhone 7+ and my Fitbit will receive calls but not text and I need help please 😫

 

Moderator Edit: Clarified Subject.

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Hello @Heath2000, thanks for joining the Fitbit Community, it's a pleasure for me to welcome you! Smiley Happy

 

As expected with any beta OS, some of the apps might not work correctly, including the Fitbit app. Nevertheless, I would like to suggest the following troubleshooting in order for your tracker to receive Notifications once again, please remember to sync your tracker before attempting these steps:

 

  1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this device. 
  2. Uninstall the Fitbit app. 
  3. Restart your phone.
  4. Reinstall the Fitbit app and set up your tracker as a new device:
    • Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
    • Choose your tracker and follow the onscreen instructions to continue
    • When the app asks you to replace your current tracker, please replace it and continue with the process.
  5. Go to Account  > your tracker > Notifications and enable them once again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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There was a new iOS 11 Beta released to developers yesterday. My notifications are working fine so far since I've installed it. 🙂

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This doesn't work.  Nothing I have tried works.  I have done everything that every single post has told me to do.  I have researched on internet.  I am wasting so much time.  Can someone not figure this out?  This has happened before on all of my different trackers, especially when ios updates.  There has to be a simple solution.

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